Small Business VoIP Solutions


February 3, 2016
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VoIP services has resulted in radical changes for business communication, spanning from services like DID numbers to Cloud PBX, all these services exploit the nuances of high-speed broadband Internet connections. Voicebuy thrives to be the market leader in providing VoIP solutions and brings to table ease of use and its inherent capabilities in rendering hosted IP PBX services. Whether you are running a home-based venture, or if you are an enterprise customer, our wide range of VoIP services empowers you to unbridle the potential of the Internet to revamp your communications. We, at Voicebuy render solutions to make sure that once your VoIP phones are up and running, they work competently and commendably to accomplish your business requirements.

Small Business VoIP solutions

What makes Voicebuy stand out from its peers is the multitude of VoIP solutions the firm has packed for the users – DID Numbers, Mobile Dialer, Free hosted PBX, IP PBX, Cloud PBX to name a few.

DID numbers – DID numbers are virtual numbers that help users to route calls to existing telephone services. We offer our services to more than 60 countries around the globe.

Mobile Dialer – Voicebuy’s trailblazing mobile dialer application enable calls to be made on 3G/4G/WiFi on smartphones. Gadgets like Android, iPod, iPad, iPhone etc. are compatible with our Mobile Dialer application.

Free Hosted PBX – Leave the hassles of running and managing your telephone system to us. Our Hosted PBX system would let you to get in touch with remote offices, teleworkers and travelling employees through an all-in-one phone system.

Cloud PBX – For industries setting up a VoIP platform for the first time or deliberating about leaving the prevailing on-premises system, shift to the cloud PBX services delivered by VoiceBuy may be the answer. With our reliable PBX parachute, you can protect your telephone system from mishaps and adversities by migrating to the cloud.

Features and goodies

Features like forwarding, hunt groups, music on hold, group pick up feature, intercom, call parking, calling cards and call back comes as standard in VoIP PBX offerings. Along with these full-blown VoIP services, Voicebuy wholesale VoIP provider also renders services like Call screening, International Direct Dialing, International Callback service, Voicemail and Do not Disturb.

Forwarding – Call may be forwarded to another destination if the called extension is in another call or unable to pick the call.

Hunt Groups – This feature assists you in managing high call volumes by initiating multiple phones to ring, concurrently or in an order you want it to be.

Music on Hold – User can even upload the audio files to be used as music on hold.

Group pickup feature – If call is ringing in one disk, and another desk owners wants to pick the call, it can be realized by making use of group pickup feature.

Intercom – Intercom calls can be of great importance especially during announcements.

Call Parking – You may even enable call parking which could be later picked up at a remote destination.

Calling Cards – International VoIP calls can be placed irrespective of the country where you are located.

Call Back – If you are using a slow internet connection, you can still place and receive VoIP calls which can be really helpful in case of long distance calls.

More reasons to set your business apart

Local, international and toll-free numbers

Firms can integrate local, mobile and toll-free numbers from more than 60 countries, bestowing them a de facto local presence throughout the globe. We have our presence felt in key countries like USA, Canada, Germany, Australia and the list keeps on rolling. For any organization which is looking forward to give a boost to the customer base, toll-free number can prove to be a remarkable asset.

Users can scale up to as many phones as required, as the Voicebuy VoIP system have room for your requirements. We, at Voicebuy boasts of top-notch voice quality and effortless set up process. Voicebuy is boosted by admirable help and support options. FAQ section, tutorials and user guides makes sure that you can continue to use our VoIP solutions effortlessly.

How to Choose a Wholesale VoIP Provider


March 25, 2015
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If you are considering going into the VoIP business, and becoming a VoIP provider yourself, you need first to find a good wholesale VoIP provider.

There is no need to be statistics expert to see that VoIP businesses continue to spread all over the world and the trend will not slowdown in this year too. In fact the rates of the expansion of the VoIP providers and services they offer will go on, which in turn brings about fierce competition to gain the attraction of potential clients.

Because of such popularity and the levels of income VoIP generates, there are many already distinguished wholesale VoIP and SIP termination providers in the market currently. And all announce with confidence that they are the best, and the rest are crap. So, how to select the correct one specifically for your business type? The thing gets hard since the VoIP is not something physical you see, it is not a TV set or a car, which you can examine from different angles, ask the seller many provocative questions, touch the product itself, shake it or move it to see if something falls from it or do anything to find a visible and apparent fault.

Thus, because we deal with a virtual world as to the VoIP, it is not uncommon to choose the wrong VoIP provider and thus lose time and energy, or may be to get disappointed of the whole thing altogether and quit.

To make your research easy and to help you find the right wholesale VoIP and VoIP SIP trunk provider, we have compiled some suggestion as to how to choose the correct wholesale VoIP provider:

1. Visit the provider’s official website. This is the first step and it will give the first impression as to the quality of the provider. Examine the services it provides and their rates, find any feedback from the users, and try to find how many clients they have.

2. Find out what is their VoIP platform. It should ideally be built on such known carrier-grade platforms as Broadsoft, Genband, Mitel, Cisco HCS.

3. Ask the VoIP seller if it uses public Internet to send its traffic, or whether it has access to a private pathway, because there will be less disruptions in case of the latter.

4. The issue of the codec used for voice traffic. Now this can be complicating for its purely technical nature. Of course if you have a genius mind or want to study codec for life, you can go into that for it may greatly repay in return. But if not of if you are in a hurry, just remember for now that G711 codec is better than G729. The first one appears to be uncompressed and thus provides better quality, but need bigger bandwidth.

5. Asking for a test of the sound and network quality before the purchase and making sure there is a reliable and 24/7 customer support. Make a test call to the support to get a feeling of how it will be in the future.

With all this, it is up to you and your taste to choose between wholesale VoIP providers, but we would suggest Voicetrader LLC, a leading wholesale VoIP termination provider, which corresponds to the above-mentioned suggestions we made. With Voicetrader you will get cheap and steady VoIP termination package with sympathetic customer support.

What is a SIP Threat Management Device (STM)?


December 8, 2014
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By Allo.com

You may be familiar with UTM – Unified Threat Management device, but have you come across an STM – SIP Threat Management device, that is used to protect the IP PBX and IP Phones/Telephony infrastructure from threats/attacks?

Here is a guest post by Martin Andre Strul of Allo.com, manufacturer of STM device, Analog/Digital Telephony cards, and Analog telephone adapters, VOIP gateways, PBX systems, IP Phones and more.

What is STM and how it can help you secure your VOIP infrastructure?

The STM – SIP Threat Management device, is installed in front of any SIP based PBX system or gateway and offers extra layers of security against numerous types of attacks that are targeted towards IP telephony infrastructure. The features offered by the STM complement those of a traditional firewall or UTM, and it can be installed in conjunction with a UTM.

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How to Detect and Prevent VoIP Fraud


November 29, 2014
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By Barlow Communications

Voice over internet protocol (VoIP) services transmit telephone calls over high-speed internet connections rather than over traditional land-based telephone lines. They do not usually travel directly from a caller to a recipient’s computer but rather through computers belonging to several layers of intermediary VoIP service providers, or wholesalers.

VoIP is about convergence, saving money and resources. However, these types of systems also create more inroads for attack. As VoIP has become more accessible and popular, security threats have grown as well. The most prevalent threats to today’s VoIP deployments are rooted in traditional data networking and PSTN attacks. Today, VoIP devices are the primary tools used by fraudsters. In the first half of 2012, 46% of fraudulent calls were made from VoIP phones.

What constitutes VoIP fraud?

For the purposes of this article, we will consider VoIP fraud to be the use of a VoIP telecommunications network with the intention of avoiding payment. In that sense, the payment may be incorrect, entirely lacking, or the attempt to force another party to pay. We will consider both illegal activities and those activities which, though technically legal, may still hurt telecommunications companies by taking advantage of systems and vulnerabilities.

Who does VoIP fraud affect?

VoIP fraud can affect any organisation which uses or sells VoIP services. In most cases, the fraud target is an enterprise. Most enterprises never realise that they have been hacked, refuse to pay the fraudulent charges and threaten to switch to a different service provider. The SIP service provider has little leverage over its international long distance vendors and is left to cover the bill.

However, in some cases, service providers will demand the enterprise pay for fraudulent charges. This was the case in a 2009 when Michael Smith, a small business owner in Massachusetts, found that someone had hacked into his private branch exchange (PBX) to make $900,000 worth of calls to Somalia.

AT&T attempted to sue Smith for $1,15-million to recoup the cost of the calls and interest. Though AT&T eventually dropped the charges, a spokeswoman for the company maintained that they had been entitled by law to collect the amounts owed, and that Smith should have put more safeguards in place to protect his phone system.

VoIP fraud can and does occur in any industry. Certain industries, such as banking, tend to attract more fraud than others. A recent study from Pindrop Security found that nine out of the top ten banks, and 34 of the top 50 banks had been victims of call fraud.

Where does VoIP fraud come from?

VoIP fraud comes from all over the globe. Traditionally, Africa has been a “Hot Continent” from telecom fraud, because the termination costs are very high and regulation is not as stringent as in other parts of the world. However, a 2011 study from the Communications Fraud Control Association (CFCA) found that the top five countries from which fraud originates are the United States, India, the United Kingdom, Pakistan, and the Philippines. The top five fraud terminating countries were Cuba, Somalia, Sierra Leone, Zimbabwe, and Latvia.

How big of a problem is VoIP fraud?

VoIP fraud is a significant and growing problem in the telecommunications industry. Because fraudsters often attack during weekends, fraud events often go undetected for many hours. A single fraud event can easily cost a company between three and fifty thousand dollars. In many cases, this number can be even larger. A 2009 attack on an Australian company’s VoIP PBX resulted in 11 000 international calls in just 46 hours, leaving the SIP provider with a bill in excess of $120 000. A 2011 weekend episode in South Africa resulted in a bill of over $12 000 and another in the US cost victims more than $1,4-million. Experts have trouble estimating an aggregated global yearly loss, because calculations are often based on subjective and individual standards. However, most experts agree that total loss is somewhere between 3% and 10 % of income. This translates to a total global losses of somewhere between 30- and 50-billion dollars per year.7 The CFCA’s 2011 report put the number at $40,1-billion dollars lost. This is a problem that is only increasing. According to the CFCA report, phone fraud is growing at a rate of 29% per year. As the popularity of VoIP continues to grow, the problem of VoIP fraud will become an increasing threat to the industry.

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